Just spotted this on Radio-Info's boards -- in October 2007, a DC-area woman frustrated with Comcast cable with their poor customer service walked in to their office and registered a complaint -- with her hammer:

http://www.washingtonpost.com/wp-dyn/content/article/2007/10/17/AR2007101702359.html?hpid=artslot

Poor customer service, enough to drive everyone up the wall -- "it's Comcastic!"

Tags: cable customer service television